Privacy Policy

Last updated: May 2025

Fire and Cloud Consulting LLC ("we," "us," or "our") operates the website at fireandcloudconsulting.com. This privacy policy describes how we handle information collected through this website. We do not sell personal information and we do not use it for any purpose other than responding to your inquiry and delivering contracted services.

Information We Collect

Information You Provide Directly

When you submit the contact form on this website, we collect the information you enter: your name, email address, business name, and the content of your message. This information is submitted voluntarily. You are not required to provide it to use this website.

Information Collected Automatically

When you visit this website, basic technical data may be collected automatically, including your IP address, browser type, device type, pages visited, and referring URL. This information is collected through standard web server logs and, if enabled, through an analytics service. We use this data only to understand how the site is used and to identify technical issues.

How We Use It

We use the information you submit through our contact form to:

• Respond to your inquiry within one business day
• Schedule and conduct an initial consultation
• Deliver services if you become a client
• Send project-related communications

We do not use your contact information for unsolicited marketing. If you become a client, we may send occasional updates about our services. You can opt out of those at any time by emailing us.

Third-Party Services

Netlify (Form Hosting)

This website is hosted on Netlify. Contact form submissions are processed by Netlify and stored in your Netlify form dashboard. Netlify's privacy policy is available at netlify.com/privacy.

Google Fonts

This site uses Google Fonts to load the Plus Jakarta Sans typeface. When a page loads, your browser makes a request to Google's servers to retrieve the font file. Google may log this request. Google's privacy policy is available at policies.google.com/privacy.

Analytics

We may use a web analytics service to understand aggregate site usage. If analytics is active, it collects non-personally identifiable information such as page views, session duration, and traffic sources. We do not use analytics to build individual user profiles. No personal information from contact form submissions is shared with analytics services.

No Data Brokers or Ad Networks

We do not share, sell, or rent your personal information to data brokers, advertising networks, or any third party for marketing purposes.

Cookies

This website does not use tracking cookies or advertising cookies. If analytics is enabled, a first-party session cookie may be set to distinguish visits. It does not identify you personally and it expires when you close your browser. You can disable cookies in your browser settings without affecting your ability to use this site.

Data Retention

Contact form submissions are retained in our form inbox for as long as the inquiry is active and for a reasonable period after it closes. If you request that we delete your information, we will do so unless we are required to retain it for an ongoing engagement or legal obligation.

Your Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Request a correction to inaccurate information
• Request deletion of your information
• Withdraw any consent you have previously given

To exercise any of these rights, email us at info@fireandcloudconsulting.com. We will respond within a reasonable time.

Security

We take reasonable steps to protect the information submitted through this website. This site is served over HTTPS. Form submissions are transmitted securely. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is directed at business owners and is not intended for individuals under the age of 18. We do not knowingly collect information from anyone under 18. If you believe a minor has submitted information through this site, contact us and we will remove it promptly.

Policy Changes

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after a change constitutes acceptance of the updated policy.

Contact Us

Questions about this policy can be directed to:

Fire and Cloud Consulting LLC
Jacksonville, FL
info@fireandcloudconsulting.com